FAQ  

Frequently asked questions

Products

How does the Bobil Air Xchange work?


The Bobil Air Xchange runs off all air diesel heaters. It uses the hot air expelled to heat the water through use of heat exchangers. With custom made injection moulded adaptors to join the diesel heater to the heat exchangers, it is quick and simple to install. You can set the temperature you would like the water to be, and it will automatically switch off when it hits it.




Do you ship to my country?


Please check our shipping page found here.




Can I become a distributer?


We always welcome requests from distributers - get in touch to find out more about how it works.




My product is faulty, can I return it?


If it is a Bobil branded product then we provide a 1 year warranty. On all other goods we provide a 30 day free return period. If it is outside of that window then we will need to check with the manufacturer.




What payment method do you accept?


We use Stripe as our payment gateway. Stripe accepts American Express, China UnionPay (CUP), Discover & Diners, Japan Credit Bureau (JCB), Mastercard and Visa. You can read more about Stripe here.





Conversions

When is your next availability for a conversion?


Our next build slot available commences in April 2022. Get in touch to book your conversion!




Do you source base vehicles?


No we do not source the base vehicle. We ask you to bring us a van that you have already purchased so that we are not laible for any mechanical failure.




How long do conversions take?


Our average conversion time is 2-3 months. It varies depending on the scope and complexity of the project.




What is the standard price for a conversion?


Our conversions start from £20k + VAT, and is adjusted accordingly depending on the spec of your design.




Does the conversion come with a warranty?


Yes, we supply a 1 year warranty on all of our conversions.